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Privacy Policy.

Who is responsible for the processing of your data?


Address: Calle Malaquita nº14

C.P. 03189

Orihuela Costa.

CIF: B02700995

Tfno: 621247020 Mail:

You can go in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes.

If you are one of the following groups, consult the dropdown information:


At ZIBA DENTAL, S.L.P. We will process your personal data for the following purposes:

  • Manage the contractual relationship and the provision of health services requested by the patient.

Manage services with the patient's private insurance company.

  • For the correct performance of the requested service, the patient's health data necessary to monitor its evolution during the provision of the service will be processed.
  • Carry out all those administrative, fiscal and accounting procedures necessary to comply with our contractual commitments and fiscal and accounting obligations.

In cases of direct debit, ZIBA DENTAL, S.L.P. will manage the collection in the account indicated for this purpose and indefinitely, as long as the relations between both parties continue, through the receipts corresponding to the payment of the services provided by ZIBA DENTAL, S.L.P..

Your personal data will be kept for the duration of the provision of the service.

  • Once the provision of the service has been completed, your data will be kept for a period of 5 years after which it will be safely destroyed under Law 41/2002 of November 14, on patient autonomy and rights and obligations regarding information and clinical documentation.
  • Your data processed to send advertising and promotions of ZIBA DENTAL, S.L.P. They will be kept until the consent granted is revoked.

 Execution of a contract service delivery

  • Explicit/express consent of the interested party:

– The processing of your health data is legitimized by the consent granted by the patient when requesting the provision of health services to ZIBA DENTAL, S.L.P.

 – The sending of information on the different services offered by ZIBA DENTAL, S.L.P. They are based on the consent of the interested party.

-The terms of conservation of the patient's clinical history is regulated in Law 41/2002 of November 14, on patient autonomy and rights and obligations in terms of clinical information and documentation.

– Within the framework of Health and Finance inspections, access to health data by the competent authorities is protected by Decree 2065/1974, of May 30, which approves the Consolidated Text of the Law General of Social Security, as well as in Laws 33/2011, of October 4, General of Public Health and 14/1986, of April 25, General of Health.

– Similarly, access by duly authorized health personnel, and within the framework of their inspection functions, is protected by Law 41/2002 on Patient Autonomy.

– The management of the collection of receipts corresponding to the payment of the services provided is covered by Law 16/2009 on Payment Services.

The personal data collected will be processed exclusively for the correct performance of the health service.

  • The health authorities (Public Health Administrations) may require reports, protocols or other documents for health information purposes from the health services and professionals in order to ensure the best protection of the population's health.

To the private insurance company to which the patient belongs.


  • Within the framework of inspection, evaluation, accreditation and planning functions, duly accredited health personnel will have access to medical records in compliance with their functions of checking the quality of care, respect for the rights of the patient or any other obligation of the center in relation to patients and users or the health administration itself.


We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, regarding your request.
  • Commercial information or events by electronic means, provided there is express authorization.
  • Carry out analysis and improvements on the Web, about our products and services. Improve our commercial strategy.

La aceptación y consentimiento del interesado: En aquellos casos donde para realizar una solicitud sea necesario cumplimentar un formulario y hacer un «click» en el botón de enviar, la realización del mismo implicará necesariamente que ha sido informado y ha otorgado expresamente su consentimiento al contenido de la cláusula anexada a dicho formulario o aceptación de la política de privacidad.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not mark the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”



On the Web, it is allowed to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

We will only store your email in our database, and we will proceed to send you emails periodically, until you request to unsubscribe, or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

  • Manage the requested service.
  • Information by electronic means, regarding your request.
  • Commercial information or events by electronic means, provided there is express authorization.
  • Carry out analysis and improvements in the sending of mailings, to improve our commercial strategy.

The acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not mark the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”


  • Information by electronic means, regarding your request.
  • Commercial information or events by electronic means, provided there is express authorization.
  • Manage the administrative, communications and logistics services carried out by the Responsible.
  • Billing.
  • Carry out the corresponding transactions.
  • Billing and declaration of timely taxes.
  • Control and recovery procedures.

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in any way.


We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them for as long as you leave us by following us, being friends or clicking "like", "follow" or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.


No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for non-compliance with this requirement.

We do not process data from children under 14 years of age. Therefore, refrain from providing them if you are not that age or, where appropriate, from providing data from third parties who are not of that age. ZIBA DENTAL, S.L.P. se exime de cualquier responsabilidad por el incumplimiento de esta previsión.

  • They will only be carried out to manage your request, if it is one of the means of contact that you have provided us.
  • If we make commercial communications, they will have been previously and expressly authorized by you.

You can rest easy: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Agency of the Tax Administration and to banks and financial entities for the collection of the service provided or product acquired As well as to those in charge of the treatment necessary for the execution of the agreement.

In the case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us.

Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not attended you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, we appreciate you letting us know so we can keep it updated.

  • We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or be accompanied by a photocopy of the DNI.
  • If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
  • The forms can be presented in person, sent by letter or by mail at the address of the person in charge at the beginning of this text.

It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.

  • Personal data will be kept as long as you remain linked with us.
  • Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
  • The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal maintenance obligation, or if that legal term does not exist, until the interested party requests its deletion or revokes the consent granted.
  • We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.


CONFIDENTIALITY: This message and any attachments are for the exclusive use of the recipient and may contain privileged and confidential information. If the recipient of this message is not the intended recipient or an authorized representative of the intended recipient, you are hereby informed that any dissemination, distribution, use or public communication of all or part of this communication is strictly prohibited. If you have received this message in error, please notify us immediately by email, and delete the message and any attachments from your email system permanently.

DATA PROTECTION: ZIBA DENTAL, S.L.P. informs you that the processing of personal contact data is carried out for the purpose of managing, developing, monitoring and fulfilling the existing relationships with ZIBA DENTAL, S.L.P., sending general and commercial information, managing the professional contact agenda, being kept the same as long as there is a mutual general interest for it. The basis that legitimizes the treatment is the existence of a current pre-contactual or contractual relationship with ZIBA DENTAL, S.L.P. or, where appropriate, consent. Your data will not be transferred to third parties, except legal obligation or to achieve the aforementioned purpose. You may exercise your rights of access, rectification, deletion, opposition, as well as other rights developed by the data protection regulations before ZIBA DENTAL, S.L.P. at the address: Calle Malaquita nº14, CP 03189 Orihuela Costa or in Si considera que el tratamiento no se ajusta a la normativa vigente, podrá presentar una reclamación ante la autoridad de control en

Política de Privacidad - Zibadental
+1 840 841 25 69